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Sit n' Weep
-- This website is about Scams -- Dishonesty --
RESTOCKING FEES -- Recalcitrance -- |
Email us -- We don't use your name or address unless you say so. |
From: "MARY ***<***@msn.com>
Date: March 13, 2012 4:05
I am a 80 year old woman, I purchased my twin bed in Cerritos, the box frame sent with my bed has made the bed so high, I have to use a foot stool to climb into bed, what a dirty trick to play on an OLD WOMAN! When it was delivered, the delivery man threw my mattress cover at me, he seemed angry when he was pulling out the old bed, (God, I wish I had kept my old box springs) I had a $20.00 tip laying there for him, because I was going to ask him to help pull the mattress cover on. They were to take the bed and coverings , a top for the bed, they left that. My 88 year old husband had to get out there and cut that up to put in the trash. I wish I'd read all these before I purchased the bed. The bed sleeps ok - if I don't fall off. LARRY YOUR COMPANY STINKS!
~ Mary Schinnerer |
From: "MARY ***<***@msn.com> I
had no idea anyone would answer about the bed. If I fall off trying to
get into the bed, Ill have my attorney right on it. When I was in the
store. They had me lay on all the beds to see what fit me for my back
problems. Not one of those beds did I have a problem just sitting and
laying down on them. I will try to have a carpenter cut the box springs
down. I may be 80 years old, but my mind is all together. I believe this
is the cheapest trick, I have ever had done to me. I paid $1153.00
Sherwood, Bloosem L. Pict-Elite twin bed. You would think that would
give me some service, yes you can use my name or email address. I am
going to put this on facebook, so people in this area know. Mary Schinnerer |
10-25-2011: A telephone call was received by the webmaster of this web page (NowScape), complaining that the page you're reading now page is being positioned in Google / Yahoo searches too high up or too prominently -- when searching for Sit n Sleep in California. Various efforts by our webmaster to reproduce this effect failed. The caller identified himself as someone representing a certain Larry Miller, a Sit n Sleep concern in California.
From: "David Shor" <dshor@wingmanmedia.com>
Cc: "'David Shor'" <dshor@wingmanmedia.com>
Subject: Webpage on your site
Hi,
Our client, Sit ‘n Sleep, in Los Angeles, expressed a concern about one of
your web pages. Sit ‘n Sleep in Los Angeles is the nation’s leading retailer
of mattresses.
I wanted to confirm that you are aware of the page on your site that needs
to have a clarification that Sit ‘n Sleep Utah is not related to Sit ‘n
Sleep Los Angeles.
~ Jackie |
Sit
n Sleep Upland CA ripped us off also, sold us a mattress for $1,500 and after
5 months of use it is uncomfortable and has interan damage to the
springs. |
Just agreeing with you on your sit 'n sleep story.
I bought a bed from Sit n Sleep in April, 2004. It was delivered without
the
free mattress cover and with an extra pillow instead. It wasn't a huge
deal,
since we had a spare mattress cover around the house.
Also, they couldn't set a delivery date quite as early as I wanted, as it
was
a birthday present, so it was delivered after the birthday.
"They get to keep my money, I don't get to keep the King-sized bed of my dreams, and I get to keep my dissatisfaction." |
That wasn't incredibly terrible, so I went back to the same Sit n Sleep store to buy another bed last week. It was supposed to be delivered on Saturday, but they called the day before and said it couldn't be delivered until next week due to the manufacturer being behind. This time, we are scheduling our entire move into a new house around the arrival of this bed. Otherwise, we will be living in a house with no bed. |
After
numerous complaints had been posted here,
we decided in 2008 to show a alternative ideas
from Amazon.com.
You
can help support this site by clicking on one |
Amazon |
When
we called back, one of the employees told us he couldn't see any reason they couldn't ship to us, unless they decided to ship our bed to someone who's P.O. was clearly dated after ours (3 in stock; four P.O.s; ours was third). After my boyfriend called and complained to the manager, they agreed to ship it on Sunday. They also offered to pay for a hotel room (since we had no bed that night) and a free gift. We didn't follow- through on the hotel room part of the deal, but we did not receive any gift. On Sunday, the bed arrived. However, it was the wrong size - it was a California King, while I ordered a King (as I had also ordered a king-size cathedral bed frame for more than $1000 from a different company). I ran out to tell the driver it was the wrong size, and he pointed at the invoice (size 6/7) and said he couldn't take it because it matched the invoice. Then, I called the store, and they said they couldn't take it because the drivers had removed it from the plastic. The manager of the Upland, CA location, Mark Burdman, told me that when a "King" is ordered, a California |
King is the standard that they order. He
won't take it back, because he Email us: Click on "Your Comments" above -- We don't use your name without your permission. |
Amazon.com
|
Date: Wed, 20 Apr 2005 Subject: sit n' sleep Greetings, I was just checking the address for Sit n' Sleep on the internet and found your page, I was going to go buy a mattress there, however, you saved me all the trouble. Consumers do not randomly complain and create web pages for lack of something better to do, we don't have time. But since you took the time to do this, and to date have not been treated properly. I will not buy a thing there to support you. Please recommend another business. |
From: JACKIE
Date: Wed, 22 Jun 2005
Subject: === SUCK page ===
Wow, and to think I was
actually considering going there! Thanks alot. Now I'm not gonna go, and I'll
tell everyone I know not to shop there! Thanks.
From:
SBFnewsdesk@aol.com
Date: Wed, 22 Jun 2005
Subject: === SUCK page ===
I also have had two major
problems with Sit 'n Sleep. The company also goes by the name Sleep Well,
Inc. and is based in Los Angeles, I believe Carson or Wilmington area. The
owner is Larry Miller.
Is this the same company that everyone is talking about on your website?
If so, please let me know. I think we should all get together and file a
complaint against the company. I looked them up on the Better Business Bureau
and they have over 70 complaints against them.
We should take action.
YES....You may post my comments on your website without my name... but you MAY include my email if anyone would like to further comment on the store. There may be a class action lawsuit in the makings.
Date: Mon, 04 Jul 2005
Subject: Thinking Twice about Sit n' Sleep
Thanks for creating this
website. I was about to go to Sit n' Sleep
to purchase a new bed but I'm thinking twice about that now that I've
seen all the complaints against this company. I think I'll look for
one with better customer service and honest dealings...
Noelle, LA
Link:
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According to its web page (Jun 2005) Harrco's products are currently also placed with retailers and mail order companies like these: Bed; Bath & Beyond; Bed, Bath Store.com; Blair Corporation; CatalogCity.com; Dayton Hudson Stores; Domestications; Home Trends Catalog; Federated Department Stores; Gumps by Mail; Paramount Stores; Inc.; Popular Club Plan; Plow & Hearth Catalog; QVC; Bed Conversions™ Catalog; Vermont Country Store; Inc.; Wal-Mart Stores. Sit'n Sleep is not listed on Harrco's web page... why? |
A web page called UtahGateway.com [defunct now] announces Sit'n Sleep, without knowing about the bad customer reports, apparently. Does this suck? It appears that anyone can "get listed" by simply filling out a form on this web page -- and Sit-n Sleep has taken advantage of this:
Sit N Sleep Inc.
2277 S. Highland Dr. Aug 2005 |
|
It's too bad Sit N Sleep can't spell excellence, commitment and the contractions for 'you are' ...and that its web site, http://www.futonsbysitnsleep.com has lapsed.
"never will I buy from a Sit n / Sleep store anywhere." |
From: ***@cs.com
Date: Sat, 23 Jul 2005 21:44:37 EDT
Subject: --- SUCK page ---
CC: ***@.com
I
BOUGHT A SOFA AND LOVE SEAT FROM SIT N' SLEEP IN TEXARKANA, TEXAS.
I ALSO ORDERED A ROCKER/RECLINER FROM THEM AT THE SAME TIME. STEVE
TOLD ME IT WOULD BE IN-1 OR 2 WEEKS. I CALLED AFTER 2 WKS. HE
PROMISED ME IT WOULD BE IN THAT WEEK. EVERY TIME I CALLED HE SAID A
DIFFERENT DAY. AFTER A MONTH I ASKED FOR MY MONEY BACK. HE SAID NO
PROBLEM-WOULDN'T GIVE IT TO ME THE FIRST TIME I WENT FOR IT. MY
HUSBAND CALLED HIM AND HE SAID HE WOULD. I WENT TO GET IT AND IT
WAS A FIGHT TO THE FINISH TO GET HIM TO GIVE ME MONEY BACK. I HAD
TO THREATEN TO CALL THE POLICE. NEVER WILL I BUY FROM A SIT N/SLEEP
STORE ANY WHERE.
Date: Sun, 28
Aug 2005
Subject: --- SUCK page ---
From: ***@juno.com
...THANK
YOU VERY MUCH ...YOUR SITE HAS SAVED ME FROM BUYING FROM THIS
BUSINESS..
"Our recommendations to people is "DO NOT SHOP THERE"." |
From: "Jennifer"
Subject: --- SUCK page ---
Date: Wed, 9 Nov 2005
November 9th 2005
Isure wish that we would have seen this site before going to Sit N'
Sleep in Upland CA.. We purchased a bed set there on Sunday the 6th and
it is scheduled for delivery this Friday... We will keep our fingers
crossed that it will all turn out ok.. If not I will post another
message.
Jennifer
Date: Wed, 9 Nov 2005
Subject: Re: --- SUCK page ---
Thanks for your message, I hope all will be OK, let us know. We post
positive remarks also, but so far we haven't received any. Good
luck, Jennifer.
~~@Com
Amazon
|
From: "Jennifer" The call never came,
I spent half the night on the phone with "Carol' the store manager and
"Angie" at customer service... At 8:45PM last night we were told it was
on the truck and would be delivered we would have a time at 9AM this
morning. I call them at 9:35 this morning and now they say we have to
wait until 12:30 or 1:00 to get a time. They say it is on the truck and
they will deliver today but they can't give us a time yet and will call
us back. So here we are wasting our time again today waiting for another
call that probably won't come. Getting this bed delivered today is really
not the issue... Jennifer |
Subject: --- SUCK page ---
Thanks for the info. Because of this website, I will NOT be purchasing a
mattress from Sit 'n' Sleep, even if it is FREEEEEEEEEEE. Thanks for the
heads-up.
Annika
Date: Thu, 5 Jan 2006
14:36:32 EST
Subject: --- SUCK page ---
Rickey Johnson, salesman at the
Glendale, CA Sit n’ Sleep store promised me a $50 refund
if I bought the bed (09/04/05). I had a gut feeling I didn’t want
to deal with this store, but went a head with it.
09/05/05 The bed was delivered.
09/10/05 I called Rickey Johnson. He said I’d get the $50 refund, but it
normally takes a while.
09/21/05 I called Rickey again. He said I’d get it.
10/26/05 I called the Glendale store concerning the $50 refund Rickey promised.
Steve said Rickey wasn’t in and gave me Corporate 800-961-1997. The bed squeaks!
I’m fed up and just want a refund. They said they don’t give refunds, but
they’ll send a new mattress & box spring next Wed. Nov. 2 and also give me the
$50 refund.
11/04/-05 It turned out to be the frame that squeaks. They wanted to charge me
$50 COD, but signed the exchange ticket No COD.
11/06/05 They will call Sat. night to set a time for frame delivery on Sunday.
Then I should get the $50 rebate. I don’t know why the rebate is connected to
the frame exchange. They are separate issues. The person I spoke to didn’t have
an explanation for this.
11/14/05 I called Corporate again and spoke to Alice. She assured me that I
would be getting my $50 refund within 7 to 10 business days.
01/05/06 I still have not received the $50 refund. It has been 4 months!
It's not even about the $50 refund, it’s that I feel like a fool for falling for
such a gimmick from lying cheats. The new replacement frame is now squeaking
like crazy. Every time I sit on the thing my blood boils.
Date: Thu, 5 Jan 2006
13:05:14 EST
Subject: --- SUCK page ---
Hi there,
I came upon your website while looking for similar Sit 'n Sleep experiences that
I might use in my dispute with the company over my mattress purchase.
We purchased an Eastern King mattress for roughly $1500 in July of 2001. It sat
on the frame they delivered until November 2005, when we were finally able to
purchase the headboard/footboard we wanted. That's when we realized that they
gave us the wrong size mattress set. It did not fit on the expensive new bed we
had purchased. I dug out my old paperwork and sure enough, my pink invoice
states we ordered an Eastern King, but my white delivery manifest contains the
codes "CKM" and "CKB" at the end of the model numbers, which I now realize
probably stand for California King mattress and box spring. I called the Laguna
Hills store where we purchased the mattress, and was told there was nothing they
could do because too much time had lapsed. I asked for the number for corporate
and spoke to Shannon there, who said he would speak to the vice president of the
company and get back to me. The following day, he left a message on my answering
machine saying there was nothing they could do. I know that the general statute
of limitations for small claims cases such as these is 4 years, so I'm guessing
they figured I have no recourse. But I plan to call again today to see if I can
get anywhere, and if not I will be attempting to file a small claims case
anyway, hoping the judge will take my set of circumstances into consideration.
(You are welcome to post this on your site, but please keep my email address
private.)
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Subject: --- SUCK page ---
Date: Thu, 9 Mar 2006
In March of 2005 I bought a Muralex box springs and mattress from sit and sleep
for $3000.00 as I figured I would not need to purchase another for 20 years. My
last mattress lasted for that period of time. After sleeping on it for a few
nights my back started to hurt. Mind you I thought this was an outlandish price
to pay but my husband said if we spend good money that we will be happy. After I
waited the sixty days that you have to give it it just didn't feel any better.
So I went in and the salesman at the Glendale store gave me the opportunity to
pick a firmer mattress which I did. The new mattress was $800.00 dollars cheaper
and I didn't ask for the difference because I was only interested in the way It
Feels. He assured me that keeping the same Muralex box springs and only
exchanging the mattress would not make a difference so I agreed and took
delivery and ate the additional money. Now ten months later I am stuck with a
Mattress that droops 3 inches where my husband and I sleep. I don't sleep at
night and have back problems and am excruciating pain every day. This mattress
has definitely contributed to my back pain. I recently went to Vegas for the
weekend and the mattress at the hotel was a dream where do they get their
Mattresses from .I always sleep good at a hotel.
Date: Sun, 12 Mar 2006
From: Send an Instant Message "Nguyen"
Subject:
Sitn Sleep Customer Services at City of Industry are BAD
Sit'n Sleep customer services are so bad.
Don't shop at Sit'n Sleep at City of Industry*.
The one is grand opening.
One of the sale man at Sit'n Sleep city of Industry just want you to
buy it and he doesn't care that we are happy or not. If you don't buy
it or you have to think about it he will says something that is not
nice to you.
We really want to buy but it turn us off because that guy says
something not very nice to us so we walk out and never come back
again. If we shop something expensive we have to think about it
before buying right. Everybody shop around before deciding to buy
something.
So don't come to Sit'n Sleep at City of Industry to shop. They
have a very bad customer service. We will go there unless they fire
that bad guy.
* Emphasis in original email
From: JPBULMA15@xxxxxxx.com
Date: Wed, 5 Apr 2006
Subject: --- SUCK page ---
Ihad plans to buy a California king also but not now thx for web
site.
From: PsychicEyeMarina@aol.comDate:
Wed, 26 Apr 2006
Subject: --- SUCK page ---
Iwas just about to leave house to go to Sit'n sleep - now I decited to
take care of my laundry instead and look for a mattress on the weekend when I'll
have more time to look somewhere else. Thanks for the web site!
Sit'n Sleep vs. Sit n' Sleep
|
From: "Pastor Tim Scorziell" <calvaryinman@juno.com>
Date: Tue, 23 May 2006
Subject: --- SUCK page ---
Hi,
I was reading the comments on your website and I would like to add my own:
Sit n' Sleep in Salt Lake City, Utah and Sit 'n Sleep in Southern California are
not related. This website seems to have been set up to inform consumers
regarding questionable business practices of Sit n' Sleep in Salt Lake City, UT.
It seems appropriate that this website allow clarification of this in order to
maintain its credibility.
One comment mentioned that Sit 'n Sleep in Southern Cal has over 70 complaints
posted with the Better Business Bureau. Do you realize that Sit 'n Sleep in
Southern Cal has been in business well over 50 years and probably delivers 5,000
or more mattresses per month? 70 complaints posted with the BBB would be a
statistical "zero" complaints for a company as old and large as Sit 'n Sleep.
"My husband and I were about to shop at Sit-n-Sleep but thanks to your website, we've chosen to shop elsewhere." |
From: joseph... |
--- Pastor Tim Scorziell <calvaryinman@juno.com>
wrote:
As a pastor who is sincerely surrendered to
God Almighty, by far the most
challenging circumstance I encounter is dealing with those who have been duped
by "men of the cloth". These men, who portray God to always be on the brink of
bankruptcy, intentionally claim association with God and misrepresent God in
order to promote their own egos. These "men of the cloth" do indeed lie
constantly because they have an agenda, which is to exercise control over the
lives of others.
Please takes a moment to consider this:
History records three and a half years of the life of Jesus. In the account
of His life, He is constantly at odds with the "men of the cloth", ie, the
religious leaders of the day. His disciples were common men, fishermen
mostly, who had no pedigree or religious schooling/training. He hung out with
drinkers and hookers, etc. and received much criticism for it. As history
records, He was executed by the "men of the cloth" for not keeping the status
quo.
God has been totally misrepresented by "men of the cloth". There is no more
effective way to malign someone other than to claim to know, have association
with or to represent them.
And since I have a sensitivity to those who are being harmfully
misrepresented, I am still compelled to dialogue with you, hoping that you
will choose to set the record straight.
Larry Miller is the owner of the Sit 'n Sleep chain in Southern Cal. This
chain only operates stores in Southern California and not in Utah or Texas.
As you and I discussed several weeks ago, the majority of posts to your
webpage refer to Sit 'n Sleep locations in Upland, CA, Gardena, CA, City of
Industry, CA, Glendale, CA, and refer to Larry Miller personally, and Southern
Cal in general. These two companies clearly have no relationship to one
another, other than similarity of name (Sit 'n Sleep versus Sit n' Sleep).
You have good reason to be critical of "men of the cloth" who willfully,
unashamedly misrepresent God to promote their egos and agendas. And if you
willfully choose to continue to unashamedly keep the Sit 'n Sleep Southern Cal
posts on your website, what does that say about your character? Isn't the
purpose of your website to expose the imperfect character of another? Have
you not implied yourself to be above such? This is the character and nature
of man, always pointing the finger while overlooking one's own depravity.
The true God of the bible is the creator of life. Besides the gift of life,
He offers men and women "salvation of their souls". I once thought that I had
no need for my soul to be "saved", that is, until I could no longer lie to
myself. My pride lied to me and I thought I was better than everyone else. I
am no better and no different than those I hate, period. I now understand
that God has not turned a blind eye to all of the injustices of men. No, He
will deal with all of the unjust acts that each of us has done, either in/by
the execution of the innocent Jesus, or at the day of judgment. We get to
choose.
You obviously have an instinctive and passionate desire for justice...awesome!
May I suggest that you ask God to reveal to you what's true and what's
false. I have found, by investigating first hand, that the bible clearly
reveals the character and nature of both man and God.
Take care,
Tim Scorziell
Sat, 10 Jun 2006 09:06:06
From: "PENFOLD"
Subject: --- SUCK page ---
Sit And Sleep just sucks
My Dad and I just won't even go there just because of the SUCKY Commercials on
the TV & Radio
I'll be adding to my blog that Larry Miller's going to Hell
Pete Isaacson
mailto:penfold@artnet.net
From: "Annee Della Donna"
Subject: --- SUCK page ---
Date: Mon, 26 Jun 2006
I had a similar experience- they refused to deliver a bed I ordered and failed
to show up twice to deliver! They were rude and refused to give me the bed even
when it was paid in full.
How can I call the company or is this just a waste of time?
Annee
From: "joseph guzman" <jguzman13@socal.rr.com>
Subject: --- SUCK page ---
Date: Mon, 10 Jul 2006 12:43:16
I purchased a $1,500 mattress set from sit n sleep montebello California. I
experienced problems after six months and gave the store a call. I was told I
had to make an inspection appointment with consolidated business to determine if
there in fact was a problem. I scheduled an appointment a representative
inspected the mattress a told me that a decision was forthcoming. I was told
that it was normal wear and no refund nor exchange would be made. I now know
what sit n sleep means when their commercial states your killing me Larry, their
product killed me to the tune of $1,500!
ed guzman po box 1161 san fernando ca 91341.
Subject: --- SUCK page ---
Date: Sun, 6 Aug 2006 09:18:07 -0600
According to the phone book, they had the
largest ad - so naturally, I go - intending to purchase a futon that
day.
"The two
employees |
I went in, and the store was rather
small -
no big deal. They appeared to have a decent
selection. The two employees at the desk
never took their eyes off of a game on the
television, and the volume was fairly loud. I was the only customer in the
store!
They didn't greet me, didn't ask me if I
had any questions, never acknowledged that I was there.
Just for kicks, I stuck around for about 15 minutes to see if either
of the two guys would get up and say something. Not a thing....It
was a terrible customer service experience and I will never go back.
[Signed]
Salt Lake City
Date: Tue, 29 Aug 2006 11:37:11
Subject: :(:(:(
Hi cry babie
I shopped at “Sit and Sleep”, great service!!! They made it crystal clear NO
REFUNDS, only exchanges.
You have way to much time on your hands, get a friggin job. If you have
one of those, try a hobby.
Signed
Get over it!!!
Let’s see you post this.
Date: Tue, 5 Sep 2006
Subject: --- SUCK page ---
WE BOUGHT A JAMISON MATTRESS SET ON 7-17-03 .THEY TOLD US IT HAD A TWENTY YEAR WARR. .TWO YEARS AFTER WE GOT IT IT HAS STARTING TO SINK IN THE MIDDLE OF THE
MATTRESS. TRIED TO HAVE SOMETHING DONE ABOUT IT AND THE OWNER TOLD US THERE WAS
NOTHING WRONG WITH IT. PAID 999.00 FOR IT. MY BACK HURT ME EVER MORNING WHEN I
WAKE UP .. ITS A 999.00 PIECE OF JUNK . WHAT CAN I DO?...WE CAN'T AFFORD TO BUY
ANOTHER ONE...WE NEED HELP TO GET IT REPLACEd.........SIT N SLEEP IN CARROLLTON,
GEORGIA IS WHERE WE GOT OURS.
[signed]
Date: Wed, 06 Sep 2006
From: "Walt Haddock" <tragdesigns@sbcglobal.net>
Subject: --- SUCK page ---
-- Walt Haddock |
I
purchased a $2000 Nature's Rest solid latex foam mattress from Sit 'N'
Sleep in 2001. By 2004 the center had begun to collapse, causing the
sleeper(s) to roll to the center. Neither Sit 'N' Sleep nor
Nature's
Rest successor, Consolidated Bedding,
Inc. (who manufactures and
distributes Nature's Rest, Spring Air,
Chattam & Wells, Four Seasons,
Comfort Flex, Back Supporter, and Infinity mattresses) would honor the
warranty. Instead, they added exclusions and limitations that were not
part of the original warranty. There was a very faint stain which could
not have happened while in my possession, and because of it's faintness,
could have been there all along and not noticed at time of delivery.
The stain exclusion was not on the original warranty. A "body
depression" exclusion of 1-1/2 inches was added. Contracted inspectors
refused to properly test the mattress in the center, instead just
pressed down around the edges (one actually slugged it with his fist)
and said there was nothing wrong. Yet one of them, the VP of the
inspection company admitted to me that he did roll to the center when
lying on the mattress.
I will NEVER buy another mattress associated with Consolidated Bedding
or Sit 'N' Sleep again. I am having to take them to small claims court
to enforce the warranty.
Walt Haddock
PS: I'm so disgusted with that bunch that I take every opportunity to expose them. I'm willing to answer e-mails if the inquirer identifies the subject matter. Thanks for the opportunity.
"Walt Haddock" < tragdesigns@sbcglobal.net >
Subject: RE: --- SUCK page ---
Date: Fri, 3 Nov 2006 10:36:37 -0600
From: ...@MeridianIQ . com
Hi
Well very glad I found your site as
recently we were offered a hand-me-down mattress from a relative, which was
in very good shape, but he originally told us it was a queen, which matched
our current mattress only not as old. Well after he brought it over and
laid it down on the frame only then did we notice that lo it was not a
queen but rather a full as it was considerably smaller than the frame…two
inches on each side!! Well we had already removed our previously units and
so decided to try the smaller mattress as the old one was totally ready to
be replaced, but then after a week of having my feet hang 6 inches over the
end of the bed and having to hang on for dear life in the middle of the
night we decided we were going to have break down and buy a mattress !!!
And as friggin annoying as his commercials are, radio and now TV, we
thought perhaps we might be able to acquire a decent new mattress at a
reasonable price. Well thanks to your site we are not even going to go
look there my wife found a sale on a sealy queen at Big Lots for 299 -
so... so long Shit and Sleep and hello Big Lots !!!
Tom
Subject: RE: --- SUCK page ---
From: Thomas . Sheehan @ MeridianIQ . com
Excellent happy to join the "suck" club sorry if I rambled on a bit too
much I tend to detail a bit too much sometimes.
But seriously good luck to all on this battle front !
Rgds,
Tom
Sit n' Sleep truck ca. 2005
From: Futures2freedom @ aol.com
My wife and I have bought 5 mattresses from sit N sleep, up until now we were satisfied. I purchased a spring air, California king, for $2400, it was the foam one, that is suppose to snap back after each usage. In less than three years, the mattress
-- David |
developed lumps all over. If you tried to lie in the middle, you couldn't. Someone came over and informed us that "YES" our mattress was defective and we were cleared for a replacement. But before we could come in and pick a new one, there was a small water type stain on the mattress, someone would come out and professionally clean it for us. ? But they came and claimed the stain wouldn't come out. Spring Air told us we voided the warranty. They said that the mattress protector company was now liable. They told us that since the stain was not reported with 14days of it happening, they too would not replace it. Now here is the kicker, my wife use her carpet cleaning solution she had bought from HOME SHOPPING NETWORK, and the stain came right out. We called them back and they refuse to send anyone else out to look at the mattress. I am going to small claims court today.
DAVID COHEN, YOU MAY USE MY EMAIL ADDRESS, AFTER 4 MONTHS OF FIGHTING, I HATE SIT AND SLEEP AND MIGHT PICKET THEIR STORE TO SHOW HOW MAD I AM.
[name withheld]
From: Futures2freedom @ aol.com
Date: Sat, 9 Dec 2006 12:48:31 EST
Subject: Re: --- SUCK page ---
FOLLOW-UP, THEY PHONED ME UP YESTERDAY AND SAID THEY WOULD REPLACE THE MATTRESS.
-- Barbara |
Date: Sat, 13 Jan 2007
From: barbara@***.com>
Subject: --- SUCK page ---
I got only half way down the page and I gotta tell you, thank-you all so much for your input. I was considering going there, and I'm not anymore. Since I am in the market for a bed for my son, would any of you be willing to share some good experiences? Thanks in advance!
From: Tailothecat@******.com
Date: Sun, 4 Mar 2007 12:18
Subject: --- SUCK page ---
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I just got fooled into a $2,000.00 purchase from the Sh*t & Sleep in Torrance,
CA.
I went to look at a Tempurpedic, but I guess they don't make much commission off
of that.
So I ended up with what I call a very expensive, 'Beauty "no" rest.'
I haven't gotten a good night's sleep on it yet.
I hated it from the first night, and let them know.
The salesman hasn't called, nor answered my Emails.
I can't believe I fell for this!
Their "comfort trial" states you have to keep it for 60 days. I'll be dead if I
can't sleep for 2 months!
He also told me it was a $200.00 restocking fee. The fine print states it's 20%
or not more than 500 bucks
A pretty hefty fee for making the wrong purchase. (Based on the salesman's
advice.)
Spread the word!
Don't buy from these shysters.
You're nuts if you do.
Also, you'll notice they have their own models of mattresses, so they never have
to give out free ones.
Nobody else carries the same models from what I have gathered.
Don't fall for their annoying ads and schemes.
I am out $2,000 bucks, and haven't slept since.
[...]The salesmen don't
answer Emails or phone calls.
If they do help me out, I'll let you know.
From: Tailothecat@******.com
Date: Wed, 7 Mar 2007 21:09:
Subject: --- SUCK page ---
"SATISFIED" |
I went down to the Sit n Sleep, and much to my surprise, the sales guy is going to take care of me. It's the one in Torrance, as I mentioned in my first Email. He had some days off, and got back to me when he returned to work. I have to say I'm surprised but happy.
From: "John Maxwell"
Date: Tue, 20, Mar 2007 15:30:15 -0700
Subject: Information please - Mattresses - Jonathan
suited for companies providing mattress. This is neither
From: Yglias boody 01:13 AM
3/29/2007
Subject: --- SUCK page ---
Well I am not giving any INFO...I go by (THE BAD GUY, THE SHOW STOPPER, also the
I THINK SHOULD GO TO APPLE ONE TEAM) you guys are a bunch of losers....if you
would have bought a good bed you cheap bastards this wouldn't have happen
I LOVE S"N"S in CALI....FUCK MATTRESS TRAIN were gonna pull a train on you...You
think you can buy some under
ware then change your mind and change it for something
else...HELL NO. Lay on it test it and fork out the money...you want to break out
your penny's instead of dollars then don't cry.....Sell some medicine
bitches....hahahahaha
From: "[...]"
Date: Wed, 9 May 2007 20:26:27 -0500
Subject: --- SUCK page ---
I should have looked up a site such as this one before I invested $2,000 in a King mattress that after 5 months, it looks like a sway back horse with a hill in the middle. I went back to the Upland, CA. store and was told by a "manager" who would not give me his name, that customer service would set up an inspection. It has been a week. And I do not expect to receive a call. and if by chance they send some kid out to measure he will tell me what he has told all of you...there is no damage to the mattress.
The mattress is a Spring Air and I swear that it is a second hand, or they are using the name and the mattresses are refurbished . I can just imagine what it may look like inside if I were to open it up. When I went to turn the mattress over, it is a "never turn." I would have thought this should have appeared on the label. This manager says he never tells his customers this as they have done away with mattress that you turn over. How would an average customer know this? Did I get ripped off? You bet I did!
|
I am going to small claims. I will never ever buy anything from them and will shout from the roof tops what lousy customer service and product they are passing to us consumers. And will report their business practice to the city of Upland, and the BBB..
I would prefer you do not use my name.
From: JS <***0@yahoo.com>
Subject: --- SUCK page ---
I hate the Sit 'N' Sleep commercials. Those high pitch voices get in my nerve so bad that I have to turn the volume down... or I'd shut myself in the head! They also try too hard to be funny and their sense of humor lack of creativity, it's obsolete and boring. I've seen pictures of Larry and he looks like an old lady. Could somebody tell him that he is not an actor, that his commercials suck, that he should spend some money and hire real writers and real actors for his commercials?
Thanks, JC
At 11:02 PM 1/10/2008, you
wrote:
Paid
$ 3,800 for a MEMORY FOAM mattress set. Don't waste your money on this
one. Manager at the store in City of Industry does NOT even want to talk with
you about anything. The MEMORY FOAM pillows given as a "gift" are also NOT what
they profess they are. They DO NOT bounce back into their regular shape after
laying on them. We e-mailed the company about two months ago and still waiting
to hear from them !!!!!! They just opened a store in West Covina,CA. also.
Now, the sales pitch is "FREE GAS". Then, they tell you about having to
purchase a $ 80.00 mattress cover so that your warranty can be valid. I was
having terrible back problems and decided this was "the way to go" after hearing
so much about it - wrong !!!!
NO NAME - just a one-time customer, after all of this and what I read on this
site. The re-stocking fee is really ridiculous at that rate.
Date: Wed, 13 Feb 2008
From: [name withheld] _lgn@verizon.net>
Subject: --- SUCK page --
I
purchased a Sit-N-Sleep Mattress set the Miralux Honor Plush model for about
$500. I had it less than 2 weeks and problems with it. They replaced the
box-spring, and about a week later it's squeaking as well. I was told that I
should have purchased a $1,000 mattress set in order to eliminate the problem.
They are delivering me another box spring on Feb. 14-08. Don't these people
realize that they are spending more on delivery and swapping out a box spring
over and over, and it would be cheaper to refund my money than to keep
redelivering a box spring that starts to squeaks again and again.
Maybe if they slept on mattresses from another company they wouldn't be so sleep
deprived and would be able to think rationally and do the right thing, refund my
money and take the crappy mattress set back.
I have asked for my money back and for them to pick it up and get it out of my
home and I'll take my business elsewhere. They refuse to do that. I contacted
BBB and filed a complaint through them over the net, and hopefully something
will get done that way.
However, the Sit-N-Sleep located at 14300 S. Main St.-Gardena, CA. 90248 may be
in for a big surprise when I decide to get a large poster-board and write in big
black lettering how they sold me a defective mattress set and refuse to refund
me my money and get the piece of garbage out of my home.
Since the public sidewalk is public domain, I have every right to protest
against a company that has bad customer service that don't tell you that there
is a restocking fee of 20% and you have to upgrade with them on another mattress
set.
I just want my money back, for them to get this bed out of my home, and sever
ties with them once and for all. So this coming weekend, you all might see me
standing out in front of the Sit-N-Sleep mattress store in Gardena protesting
against these "CROOKS" that take your money and leave you with a defective
mattress set.
Below are the refund policy of Sit-N-sleep, but they don't even follow them
either!
https://www.sitnsleep.com/index.php?id=54
How do I return merchandise? All returns must have a Return Authorization
number. To obtain a Return Authorization number, call Customer Service at
866-888-5953 or send an e-mail to
onlinepurchase@sitnleep.com.
Customer Service is
available 8 a.m. to 8 p.m. Monday through Friday and 9 a.m. to 5:30 p.m.
Saturday and Sunday (Pacific Standard Time. You may return any item within 30
days for a full refund or exchange without any additional shipping charges, as
long as you obtain a Return Authorization number from us. (The only exception is
for return of furniture items weighing over 20 lbs. Contact Customer Service for
details on how to return larger furniture items)
There's a good chance I'll be out there protesting in Gardena soon. If anyone
would like to join me, you are welcome in doing so.
name withheld
Amazon
|
Date: Thu, 28 Feb 2008
I wish I would have found this website before I made a purchase from Sit N Sleep in West Covina. I purchased a $1500 mattress set that was recommnded by the sales guy. I swear to you it was like sleeping in our driveway, The matress had no bounce to it and made my fiancée's bad back even worse. I called the salesman to let him know we needed to exchange the bed and was told that we would have to sleep on the mattress for 30 days before we could exchange it. I was pissed by felt that the only thing I could do was sleep on out until the 30 days was up. Well two days later I called the sales guy and told him that we could not sleep on it one more night. I went in the next day to select something that we thought was comfortable and found out that we had to pay a $200 restocking fee. Once again we were pissed. we paid the $200 and had to wait several days for the new mattress to be delivered. On the way to our home the delivery guy was injured and asked could he reschedule to deliver another day. We told him no because we had taken off our work and that today was the only day we were available. He came several hours later and refused to exchange our two week old mattress because he claimed that there were three stains on our new matress that had been covered by a thick mattress pad to soften it up a bit. once again I was pissed! I immediately called customer service and was told by Shannon that the driver did not want to be responsible for taking a damaged mattress and he would schedule an outside company to expect the mattress a few days later. |
|
Now let me include that the stains he was refering to was extra stitching that the manufacturer screwed up on and a dime size water spot on the foot of the bed that could have only happened when the idiots delivered it in the rain. but they tried to convince us that maybe it was coffee that we spilled in bed and or make-up. I asked would this company be biased based upon the other guys review and I was told NO. Well those contracters came out and guess what, I know have three stains on the bed! Once again I was pissed and told them to get the hell out of my house. I am now bunking with my daughter and He's sleepin on an old mattress that belongs to his parents. |
Date: Sat, 19 Apr 2008 10:22
From: ***@yahoo.com
Subject: Sit n sleep CALIFORNIA!
To: nowsc@yahoo.com
Could you believe SNS sold us a returned Tempur-pedic mattress. We did not know
this until we removed the outer cover to wash after we moved and saw about a
dozen small white stains with a white film around them. EWWWWWW! These were not
on the unzipable cover only on the under cover. They claimed the mattress came
directly from Tempurpedic but Tempurpedic had no record of the purchase.
Tempurpedic, it seems has the largest number of returns in the industry so what
does SNS do with the 90 day returned mattress??? They claim they send them back
to the factory but that would be really expensive in shipping. They do not
return calls and deny everything. I will be taking them to Small Claims Court.
Feel free to forward any similar stories.
From: ******@aol.com
Date: Mon, 12 May 2008
Subject: Sit 'n sleep
OK, the comment before mine said the Sit 'n Sleep in Los Angeles took offense to
the Sit 'n Sleep in Utah. I don't know why, they're just as bad! We didn't have
any problem with delivery or the look of our mattresses. After buying two
mattresses extra thick, we changed our minds and traded them for the regular
size. Done without a problem. Everything seemed fine. But after 3 months, by
oldest son's mattress had a major indentation in the middle where he normally
slept the most. He's barely 100 pounds! We couldn't believe it, and no one
wanted to help us get our money back or trade it.
I'll never buy another mattress from Sit 'n Sleep again! Shame on them for
selling used mattresses!
From: ***@cox.net
Subject: --- SUCK page ---
Date: Tue, 27 May 2008
SIT 'N SLEEP IS NOT THE STORE I THOUGHT, AS SAID ON THE INTERNET, IT "SUCKS" I
PURCHASED A BED ON TUESDAY A.M. AND WAS TOLD IT COULD BE DELIVERED ON SATURDAY
THE 31TH ALL I NEEDED TO DO WAS CALL BACK WHICH I DID AT 6:00 P.M. AND WAS TOLD
THEY WERE FULL, THE MANAGER, DOUG VANRUDEN OF THE LAGUNA STORE SHOULD NOT HAVE
TOLD ME THAT IN THE MORNING AND THEN SOME GIRL TELLING ME IT CAN'T BE DELIVERED,
THE BED IS PAID FOR AND I CAN'T EVEN GET A REFUND WITHOUT GOING THROUGH THE CORP
HEADQUARTERS, NEVER AGAIN AND NEVER WILL I RECOMMEND THIS STORE TO ANYONE. BETTY
Subject: --- SUCK page ---
Date: Fri, 10 Oct 2008 16:01:02 -0700
Thread-Topic: --- SUCK page ---
From: *******.org
|
I also had a bad
experience at the Upland Sit n Sleep. Not until after I signed the paper
work and paid for it was I told that the mattress was one-sided. I never
heard of this before. Right then and there I was sorry I didn’t go to
Sears like a usually do for mattresses and appliances. The free pillows
were duds and I had to pay extra for the better stronger frame. I also
had to pay extra for the mattress cover.
The delivery day was a
nightmare. From the scheduled 9:00 am Saturday time. Many phone calls
back and forth all day the delivery was finally 8:00 pm Saturday evening
in a junky old truck.
I bought this bed for
my adult son and after about two years we noticed something was wrong.
The box springs is made of very flimsy balsa wood, cardboard and cheap
fabric. It is also empty. It has fallen apart. After hearing all the
other horror stories I won’t even make the phone call I would like to
make.
I will never got back
to Sit n Sleep and will tell anyone that will listen to do the same.
Sears is the place to
go. Dependable safe place to shop for quality merchandise especially
mattresses and appliances.
Do not use my name.
Thanks
From: Denise Crocket <*on-file*@verizon.net>
Subject: Spam: --- SUCK page ---
The most annoying thing about Sit n Shit is their totally annoying TV
commercials.
Iabsolutely HATE that fat, whiny little
* CENCORED *
piece of shit.
I wanna see him get his fucken head blown off with a 12 gauge. Now THAT would be
a GOOD commercial.
Frank Scarfiotti Los Angeles
From: "*** JONES"
<***@msn.com>
To: <nowscape@yahoo.com>
Subject: --- SUCK page ---
Date: Tue, 14 Apr 2009
I PURCHASED A CARSONS PILLOW
TOP MATTRESS SET FROM CONNS ON THE 14TH OF FEB. THIS IS THE WORST SET OF
MATTRESS I HAVE EVER HAD. I CALLED THE COMPANY THE NEXT DAY(2/15/2009) TO
COMPLAIN, AND GET AN EXCHANGE ON THE MATTRESS, AND I WAS TOLD THAT THERE IS NO
EXCHANGE OR REFUND ON MATTRESS. I DID NOT KNOW THAT AT THE TIME OF PURCHASE, AND
NO ONE TOLD ME. THE MATTRESS ARE VERY SOFT, AND THEY SINK IN THE MIDDLE, IT IS
LIKE A HOLE IS IN THE MIDDLE OF THE MATTRESS.
I TRY TO ROLL OVER TO MY RIGHT, AND I CANNOT ROLL OVER ON THE MATTRESS, BECAUSE
THEY ARE SUNKEN IN THE MIDDLE. THEY ARE HORRIBLE. I WAS PROMISED THAT SOMEONE
FROM SERVICE WOULD COME OUT AND CHECK THE MATTRESS, AND I HAVE YET TO GET A
PHONE CALL FROM THE COMPANY AS TO WHEN THEY ARE COMING.
I AM VERY DISSATISFIED WITH THIS SET OF MATTRESS.
*** JONES
.
.
.
Consumer's Desired Resolution:
I WOULD SETTLE FOR A NEW SET OF MATTRESS, PREFERABLEY NOT PILLOW TOPS.
MARIO CAME OUT AND INSPECTED THE MATTRESS, AND HE SAID SOMETHING IS DEFINITELY
WRONG, AND HE WOULD SUBMITT THE REPORT TO CONNS.
I CALL 2-3 TIMES A WEEK, AND NOTHING HAS BEEN RESOLVED.
I AM ALWAYS PROMISED A RETURN CALL, AND I HAVE YET TO HEAR FROM ANYONE, THIS IS
POOR CUSTOMER SERVICE.
THE MATTRESSES ARE HURTING MY BACK, AND I AM TIRED OF TRYING TO SLEEP ON THEM,
PLEASE DO SOMETHING ABOUT THESE MATTRESS ASAP
THANKS,
***JONES
From: ***@aol.com
Date: Mon, 22 Jun 2009 17:41:17 EDT
Subject: --- SUCK page ---
I bought a 2300 Chattam and Wells mattress from Sit and Sleep with a Mattress
pad that would guarantee the mattress from any stains. The mattress has sunken
in over the five years and I called for the warranty inspection to have it taken
care of. I was told when we bought it that any problems within the ten years
that they would replace the mattress. The company sent out some guy who took
measurements and said I would be contacted about the warranty. Approximately
five days latter I received a letter from Sit and Sleep that due to a Stain on
the mattress the warranty is null and void. The mattress pad sold to us was to
guarantee the mattress warranty and not allow any stains to the mattress. The
stain is the sized of a Quarter on a Cal. King mattress because the mattress
paid did not due it job. I am thinking of filing an action against Sit and Sleep
and Chattam and Wells but it is hard to get the information on the warranty from
the company. Does anyone have any experience with this that can help us? It is
obvious that Sit and Sleep did not back up the warranty on the mattress paid
that would have not voided the warranty and you would think that a small stain
would void the warranty. Anyone out there thinking about buying one of these
should take note.
From: *@sbcglobal.net
To: nowscape@yahoo.com
Subject: --- SUCK page ---
Date: Wed, 2 Sep 2009
I really Hate Sit and Sleep. I purchased a $1000 Miralux mattress from the store in Norco, CA. Within 8 months the mattress was so bad you could hardly sleep on it. They sent the "technician" out to test the mattress and of course he said the mattress was ok. Now I'm not entirely ignorant and I'm not a mattress inspector, but any person can see with their own eyes the deep impressions in the mattress. We waited another 3 months and made another claim and they allowed us to exchange the mattress. We gave them and Miralux another chance and within 6 months the new Miralux Treasure Firm is in worse shape than the original. This mattress in killing my back yet.
From: *****yahoo.com
Date: April 18, 2010 2:35:02 AM MDT
Subject: re: sit n' sleep
We went to Sit n' Sleep in Puente Hills, CA today. The reason we went there is
because we bought a Sleep Number bed 2 weeks ago. Although we like the Sleep
Number bed so far, we're not sure if that's a good purchase after reading others
reviews on it. BTW, I really think air bed is a good idea since it's not like
spring mattress will "bent" eventually. However, many people were complaining
about the air bump and the maintenance fees, we feel like we should at least
compare spring mattresses before we make the decision to keep it or not.
So we went Sit n' Sleep today. The sales guy was nice. Since not many people at
the store (probably only me and my husband on Saturday afternoon!!), the sales
guy tried his best charm to make the deal. The sleep number bed we bought was
$1500 after $500 cash back deal, so we were looking something similar price
there. After trying whole bunch of mattresses there, we like Stearns and Foster
Queen bed for $3999. The sales person said he made a best deal for us for $3400
tax included.
Well, we really like the mattress, but we're not sure if $3400 sounds a right
price since we haven't even done a research online yet so my husband said to me
that he wanted to do a research first before we buy another mattress. After all,
we're going to pay $200 to Sleep Number if we decide to return it.
They are dishonest people, period. |
The sales guy just won't give
up. He tried to "lurk" us putting a deposit to "lock" the best price he offered
- $3400. He said it just to "protecting" us because once we step out, he cannot
guarantee the price later. And if later we still decide not to buy that
mattress, they will return the deposit so it's risk free for us. You see, you
lock the best deal price, and if you change your mind later, you will get it
back. Man that's a lamest sales trick ever. That trick only triggers our
suspicion. Why do they keep asking us to give them our credit card to put a hold
on the card?? That is so wrong.
Anyway, we went home and did a research. You know what? The most expensive Queen
mattress from
Stearns & Foster Mattress
Co. is only $2299 something. We
don't remember the exact model that we were looking at there, but it's much less
than the price they offered.
They are dishonest people period.
From: ****@aol.com
Date: April 16, 2010
Subject: --- SUCK page ---
We bought a mattress from Sit 'n Sleep in 2004 from store in Tarzana. The
mattress came with a 10 year warranty. After five years the mattress developed a
ditch which was more than 2 inches. The store send an inspector to verify our
complaint. The gentleman took pictures of the matters and provided in the
pictures that the mattress was totally damaged. He also added that the mattress
has no stain on it. Within a week we received a letter from the store for a
credit of approximately $800 for the mattress as the box spring was not damaged.
We went to same store to use our credit and picked a new mattress.
At first the manager of the store told us that we MUST buy the box spring. We
explained that the box spring is perfect and there is no need to replace it.
Then she stated that if we do not purchase a box spring then we do not have
warranty on the mattress. We decided to buy the mattress without warranty. Due
to a death in the family I had to go to New York for funeral. I went to the
store and made sure that the delay will not affect our store credit. Was assured
by a different sales person that the credit is valid for six months.
Upon my return in a week we ordered our new mattress. Today was the delivery
date. The truck parked. A gentleman came to check the mattress and saw a stain
on the mattress. For the life of me I still do not see ANY stain, like the first
person who came almost four weeks ago and did not see any stain. (our mattress
cover is very thick with a very thick foam!)
The gentleman suggested that we can't use the store credit due to invisible
stain and they will take additional money to deliver the mattress!!!!!!
I called customer service and they supported the gentleman's statement. I asked
for additional inspection and asked why their first inspector did not see the
spot. The answer was the spot happened during last few weeks.
Bottom line, they never intended the replace our mattress. We will purchase
another mattress from different stores. After spending five days on the new
mattress (one day stayed home for the first inspector, went to store two day to
pick up a new mattress, one day for the delivery of the mattress and another
additional day for the second inspection) they hoped that one would agree with
them and pay the additional amount. This is not how a reputable merchant does
business.
We are extremely disappointed by Sit'n Sleep and will never purchase anything
from any of their stores.
I purchased a $3,700.00 bed from
Sit N Sleep in Upland Ca. It was a Duke University study, Sleep to Live green
series for people with bad back issues. It sucks!! They have come out to measure
the bed, which is a joke, since they measure with a piece of string with no one
laying on the bed. Mine is 11 months old and I roll into a hole in the middle,
thereby sleeping on a slant all night. They said it's because I didn't rotate my
mattress. I am a single 60 year old woman! I can't lift the damn thing and was
told when purchased I would NOT have to rotate it at all!!
My back is worse than ever!! Don't buy from Sit and Sleep anywhere!!
Does this suck?
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Last updated:
November, 2013
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