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Quick-read Synopsis: |
The Boring Details...
It's the second pair of glasses I bought there.
The first pair: one lens was light grey and the other dark grey.
Now I'd give Wolcott another chance.
Six easy steps to buying glasses
(1) Trip #1: Bring prescriptions, make selection decisions (photo-grey, etc.) and give contact info.. phone number (don't leave message on answering machine, please). Receive a small discount offer for having screwed up on previous visit -- (one lens was light grey and the other dark grey).
(2) Trip #2: Pick up glasses / lenses; pay.
(3) Trip #3: Return to explain that one of the lens sets was made wrongly -- Wolcott forgot to make them photo grey, as agreed. Discover that it would cost $100 dollars more to re-make the lenses.
(4) Trip #4: Return again to pick up new photo-grey lenses, after waiting a month (Wolcott left message on answering machine, despite being told not to -- my answering machine's outgoing message asks that no message be left on it; and it explains that no one listens to any messages, in any case.)
(5) Watch Wolcott try to bill over $220 instead of the $100 dollars for the photo grey job. Apparently Wolcott had forgotten that I had already paid and mistakenly tried to bill again.(6) Make this web page.
Does this suck?
A copy of this web page has been shown or sent to all parties involved.
Victims: Email me and I'll post your message here; with or without name and email address. Rebuttals accepted, but you must give name and email address.
Links:
Wolcott Optical ServiceAddress: 3145 South Highland Drive
Salt Lake City, Utah
Phone: 801-485-4474
Fax: 801-485-4497Moran Eye Center and blind people who can see with their ears [sic]
Last updated:
March, 2006
Publisher's statement: Any inaccuracies will be corrected, if brought to
publisher's attention.
Email.
Do these things suck? ~~ Unpleasant experiences with companies, professionals and organizations. Scams.