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On the 'Net since 1994Mark Miller Toyota
Amazon:
It's unconscionable that Mark Miller Toyota would try to bill you without having done anything to fix your car.
Mark Miller Toyota Inc. 11/12/11
730 S. West Temple
Salt Lake City, UT 84101
(801) 364-2100
Dear sir or madam,
On 8-9-11 I brought my car to your repair shop, but you didn’t find anything wrong with it. It continued to malfunction.
Next, I took the car to a small repair shop, Mecanica En General, Joshua Emissions, 258 W. Lucy Ave, in Salt Lake City. The men there test-drove it and established that I needed a new air intake valve. They, like you, also found that there were “no codes in the system”. But they diagnosed the problem correctly nevertheless. I know that because after that part was replaced the car works normally and it has not failed in the three months since.
You did nothing except to look and bill me $58.12. Because you did not take enough interest to find the problem, because you were not fastidious and because you did not help, I now ask for a refund of the amount I paid you.
Enclosed is a copy of my receipt and a picture of the defective device and the replacement device’s box. I will post what actions you take on this request and how quickly you reply, on the internet.
Sincerely yours
The refund check, with a conditional apology.
This is the place which took the time to fix my problem.What happened next -
About six months after Joshua had replaced this Idle Air Control Intake Valve* the same thing happened again (may 2012. The owner of Joshua Emissions, Joshua, checked a bunch of things (free of charge). I didn't understand it, but it had to do with the pressure on the tubes coming to this valve. He found nothing amiss, but frequently the car continued to stall at stop signs. I had purchased the Idle Air Intake Valve online from Parts Geek ($ 139). Amazon has this part and it sells for ($ 141) there. It's a non-Toyota aftermarket part. Since replacing this valve fixed my problem once, I thought I'd try an original Toyota part ($ 285, with gasket) from the local dealer. Joshua's shop installed it for me ($ 40). He replaced the gasket also, even though the old gasket looked good to me.
This may have fixed the problem! Its too early to tell -- I've only driven this car for about two weeks now, but only on short trips. The problem was aggravated when the car had been driven longer.
Stay tuned...
* Product Description
Toyota Camrys may use this Standard Motor Products brand idle air control valve. When the vehicle is at an idle, air still needs to reach the engine. If air cannot get to the engine, it can die when trying to idle at stop signs. Replacing the idle air control valve may solve these problems. Use of this valve is recommended on Toyota Camry vehicles made in 1997, 1998, 1999, and 2000. It may not be compatible with other vehicles.
Your email is welcome. Publisher's statement: Any inaccuracies will be corrected, if brought to publisher's attention.
Mark Miller Toyota in Salt Lake City, UT, USA,
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Page updated 2012-05-18
